Testimonials

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The repair man was friendly, knowledgeable, and helpful, showing me what he was doing and why.

-Irvin G.

Absolutely love SOS Refrigeration & HVAC LLC! Jon was very professional and friendly. He gave me info about what was wrong and how to fix it. He’s an amazing asset to your company. Came out to fix our ice machine, and he did an excellent job. I needed a quote for our HVAC units, too, and you guys were able to do that on the same job. We look forward to doing business with you and the team!

-Dennis P.

Sean and his team replaced our wine cellar A/C unit. Living in Ocala, it is difficult to find anyone who has the skills to maintain or replace wine cellar units. Sean researched alternatives and selected a unit for our cellar. His team took out the old unit and did a very professional job installing the new unit with everything buttoned up and neat. The unit is working great. A super start-to-finish job! I would highly recommend SOS Refrigeration & HVAC LLC.

-Mike F.

Super happy with their service and response times. Sean and his team are all I will call/use. Happy customer!

-Crystal

SOS Refrigeration & HVAC LLC has helped us out on more than one occasion. Servicemen are always courteous and let us know what’s going on. They are quick to get out to help also. I would highly recommend!

-Tonia D.

Can’t say enough how much I recommend Sean and his team. These guys are super professional, on time, and always get the job done the right way.

-Dylan T.

Amazing customer service. I highly recommend this company. The tech was friendly and professional. The prices were great also. It’s no wonder they have nothing but 5-star reviews.

-Troy G.

Sean and his team did an outstanding job installing an air conditioner on our lanai. He first quoted a price to us over 3 years ago, and we finally pulled the trigger and gave Sean a call. To our delight, the price he charged was very close to what he originally quoted. Hard to believe in today’s market. His installation team did an outstanding job and left the work area clean and tidy. We asked Sean to complete the job before the 4th of July, and he pulled it off with final approval from the county inspector delivered with 3 days to spare. BTW, the lanai is cool.

-B C.

Instead of trying to take advantage of a situation, the owner talked me through cleaning the drain, which was the problem. Will schedule a service call for going through the system, but tonight, he got me back up and running in less than two minutes over the phone. Would recommend them to anyone who needs any AC work done.

-Stephen D.

Very honest and professional! Excellent company and very reasonable in price for service. They even helped troubleshoot my repair on the phone at no charge, and we were able to avoid a service call. Thanks so much.

-Judy B.

Sean was fantastic! I have had a few AC people come out and have not found one who I trust or would have back again. SOS Refrigeration & HVAC LLC has definitely changed that. They will be our go-to people from now on. Our AC went out, and I messaged Sean. We spoke on the phone at 8 pm, and he walked me through some troubleshooting, quoted a price to fix it, and came right out and had it repaired in no time. Extremely friendly, professional, and honest. I highly recommend Sean and SOS Refrigeration & HVAC LLC for any of your air conditioning needs. You won’t be disappointed. Thank you so much for all of your help:)

-Karen L.

SOS Refrigeration & HVAC LLC has always been my go-to guy for all of my A.C. problems. I have also asked him to take a look at my refrigerator. He is very knowledgeable, experienced, trustworthy, and excellent on his prices. If you’re looking for someone to do work for you, look no further. This is your new go-to guy. I would give him a 10 out of 5.

-James G.

SOS Refrigeration & HVAC LLC was the fourth company I had to evaluate the issue at hand. The other companies’ diagnosis didn’t solve the problem in which time and money was lost. SOS Refrigeration & HVAC LLC put in noticeable work to find the issue, and the pricing was affordable. The problem is fixed, and I’m still cooling beautifully. Amazing! The SOS Refrigeration & HVAC LLC team was HONEST, friendly, polite, and worked diligently to get the job done. They will be my go-to from now on.

-Tabatha H.

My brother had a broken thermostat at his home in The Villages. Another HVAC company told him he needed a new HVAC system, quoting a price well in the five figures. I called SOS Refrigeration & HVAC LLC for a second opinion, and Sean came out to the house the same day. He correctly diagnosed a broken thermostat. For less than $200, my brother’s AC and heat are working again. I thank Sean for his honesty and capability.

-Sharon R.

Contacted SOS Refrigeration & HVAC LLC one evening when our A/C went out. They replied within minutes, offering to come out that evening, which I wasn’t even expecting a reply until the next day! Luckily, we had a window unit for the bedroom, so I wasn’t completely dying. So, I set an appointment for the next afternoon, which is also surprising in this Florida July heat when I’m sure everyone’s is going out! Got a call that the techs were about 30 minutes away, and they were there promptly! There were 2 nice gentleman who introduced themselves with a handshake. I described the problem, and they went right to work! They quickly got the problem fixed, and the price was more than reasonable! They did not try to sell me another unit, which I know we’ll need, but when we do, I will be definitely going with them! Thank you again!

-Letitia S.

We always have a good experience with SOS Refrigeration & HVAC LLC! Sean came out to help us, and we are always happy with his work. He’s very friendly and helpful. We never feel pressured and never get that “I hope I’m not getting screwed” feeling. We feel like he’s very thorough and listens well to our issues. We’re very glad we finally have an AC company we can trust, especially after having some very bad issues with a couple other local AC companies. I have referred family members to SOS Refrigeration & HVAC LLC, and they were very pleased with his work and installation of their new AC unit. You can tell Sean cares about his customers and that makes for a great experience. We are customers for life!

-N G.

Because of a recommendation that was made via a Facebook forum, I called. They were out to my home within a few hours to fix our problem. Wonderful customer service and great pricing. I know that I have definitely found our new A/C repair company for any future needs.

-Krista K.

Sean and his team did a super job! They were in contact with us to keep us up to date on permit application, approval, install, and inspection. They were always on time, did a fantastic job, and were competitive in pricing. I would recommend them 100%.

-Pam J.

After being without a working AC unit in my home for a week and a half because another company failed to show up multiple times, I was referred to SOS Refrigeration & HVAC LLC. My unit was looked at, I had a quote that same evening, and we scheduled the work to be done that same week. They arrived on time on the day of the install, and I was THRILLED to have cold air moving through the house again! I think his pricing was honest and fair. I’d definitely recommend SOS Refrigeration & HVAC LLC!

-Heather R.

Sean came out the same day I had my AC issue. He resolved my complex concern with knowledge I would expect to see from a professional but I infrequently do. Sean was professional, courteous, and honest. He advised that a new unit may be necessary but not at this time. Fixed the issue I had with the handler leaking into my house and even cleaned my exterior unit because he felt it needed it. Cost was minimal, and for the great service Sean provided, I would gladly refer him to friends and family. I look forward to working with him in the future for any further AC/heating concerns. Thank you again, Sean, for a job well done on such a short notice!!!

-Richard M.

The guys at SOS Refrigeration & HVAC LLC are always fast, friendly, and trustworthy. They’ll get you going without breaking the bank.

-Robert R.

Extremely knowledgeable, honest, friendly, and professional. Highly recommend!

-Siobian T.

Very thankful. Called, and within a few hours, had my AC back and working!!

-Jennifer S.

Great company. Very knowledgeable and honest. They get the job done right. Won’t sell you something you don’t need.

-Daniel T.

Wonderful & knowledgeable service!!! SOS Refrigeration & HVAC LLC takes great pride in their work. They take the time to explain your issue and work with you to find the best solution! Would definitely recommend for residential or commercial!! I have used for both. Thanks for the GREAT service!!!

-Chris F.

Very professional, shows up on time or early when you need it most! We need more companies like this.

-Cass M.

I highly recommend Sean. Wonderful, fast service with great prices.

-Alexandria T.

Very quick – got here about a half an hour after I called. We appreciated his knowledge! Fixed the problem quickly, and it is already cool in the house. Thank you, Sean!

-Elizabeth C.

As always, Sean and his team are always amazing!! I called and explained what happened, and Sean went above and beyond with helping me and my family. Sean had Jon come out right away. I couldn’t get it done right away that day, but he made sure to have Tate out there the very next day when I could be there. I appreciate everything you all do. Thank you so much again.

-Dawn P.

Very awesome company. When I needed my AC replaced very badly, they were there quickly and had it done in one day. Also love the name SOS Refrigeration & HVAC LLC that says everything. Thanks again.

-James Q.

SOS Refrigeration & HVAC LLC has serviced our homeowners’ association’s main buildings for several years, and we are thrilled with their excellent customer service, prompt response time, and thorough explanations when troubleshooting any issues or problems. We had the pleasure of working with several of the techs, and they all have been professional, courteous, knowledgeable, and there for us when we need help. Highly recommend SOS Refrigeration & HVAC LLC for all your HVAC needs.

-Administrative Assistant

Well, I had a problem with the technician they sent me, and when the owner found out, he was on the phone telling me he was on his way to address my problem. This has never happened before! He met with me and addressed my problem and took care of everything. I recommend this company to anyone who needs an honest AC repair. Thank you, SOS Refrigeration & HVAC LLC!!!

-Bob E.

We thought our air conditioning unit had an electrical problem, but SOS Refrigeration & HVAC LLC came out and replaced a part in 5 minutes!!! They were at our house 10 minutes after we called, and the part that they used was made in the USA!!!!! We have used them before, and we highly recommend them!!!

-Laurie R.

Exceptional service and on time with expertise and knowledge. Would definitely recommend to all family and friends.

-I.

SOS Refrigeration & HVAC LLC does an excellent job at servicing my older unit. Whenever I call, there has always been a prompt response coupled with an ability to identify and repair the problem quickly at a reasonable price. I appreciate their service and highly recommend them.

-Janet D.

I have had so many issues with service people at my home! I finally found this company that takes pride in a job well done! Sean and James are personable, courteous, and professional! They were even kind to my pets! They have me for life!

-Kathleen D.

Sean and his crew are great to respond to service calls, and the installation of my new heat pump was also great. Recommend SOS Refrigeration & HVAC LLC and Sean & crew strongly!!!!!!

-Dennis G.

Great service – will use in the future. Sean saved me $200 from another company trying to charge more for something not needed. He got my air working the same day and squeezed us in his busy schedule! I highly recommend him!

-Kristina C.

Great service, professionalism, and prices! Extremely satisfied with their exemplary customer service!

-Smokie W.

Fast & professional service!!! The best A/C & refrigeration company by far. 100% honest company that will try to help give you the information to see if you can fix it yourself. With that being said, Sean and his employees are worth every penny!!! You will not be disappointed choosing SOS Refrigeration & HVAC LLC as your A/C company.

-Joseph T.

If you want good service and honest answers about your AC unit, call SOS Refrigeration & HVAC LLC. Unfortunately, they were the third company for me. The one before walked up to my AC and could see it was the compressor and would be $3200. Well, SOS Refrigeration & HVAC LLC did more than listen to it. They actually checked out everything and found out what was really wrong, and that part would only cost me $450. I had 5 AC companies come, and SOS Refrigeration & HVAC LLC was the best! Don’t do what I did – just call SOS Refrigeration & HVAC LLC!

-Bob E.

These guys are extremely honest, friendly, and professional. I have used them multiple times and have never been disappointed. Shout out to Patrick and Sean for always taking care of my family and me when there is an issue. If you are looking for an amazing company for your repairs, look no further.

-Steven A.

Called and had someone come out quickly to my home. My house was in the mid 80°s when I called Sean, and he was able to give me a temporary fix until he got here to solve the problem. He was knowledgeable and efficient.

-Rebecca A.

SOS Refrigeration & HVAC LLC showed up with very professional vehicles and equipment trailer. Introduced himself and was very professional and very polite. I was given a quote very fast for an entire system replacement like I had requested and also from several others. I was given the option to add a nest thermostat and am very happy with the decision to add that and have it installed. The removal of the old system and install of the new system was very fast with way more work than I asked for. The SOS Refrigeration & HVAC LLC team went the extra mile to ensure my happiness. The same day, we never broke a sweat inside during the whole removal and install due to the dedication to finish as fast and proficiently as possible. I am very, very happy with my new system. No more worries about losing A/C during the summer this year! SOS Refrigeration & HVAC LLC should be the only HVAC company called for any issues or questions or quotes.

-Paul B.

SOS Refrigeration & HVAC LLC was very responsive and was able to come out the next day to get my AC unit running properly, and the cost did not break the bank. When something else went wrong a few weeks later, they came out free of charge because it was a return call. SOS Refrigeration & HVAC LLC is an affordable, reliable, trustworthy company that I will call again if needed.

-Tina H.

Best job ever. So polite and such a good job. Weather conditions were not great, but he got it done in such a timely manner. Recommended.

-Kristie T.

From the first conversation with SOS Refrigeration & HVAC LLC to the minute they left, I knew I was in good hands. Sean was our tech. He was very prompt, courteous, and knowledgeable. I actually felt like a person dealing with SOS Refrigeration & HVAC LLC, not just another dollar sign. I would recommend this company to anyone. Not many times when having to pay for a service does an Individual get a good feeling about this. SOS Refrigeration & HVAC LLC made me feel respected, appreciated, and helped me in a time of need. I will never use any other company, and I would suggest their service to anyone in need, knowing full well they will be in great hands. Thanks, SOS Refrigeration & HVAC LLC.

-Louis R.

Customer service is top notch! Sean is knowledgeable, friendly, and most importantly, TRUSTWORTHY! Thanks for always taking good care of us and keeping us cool!!!

-Natalie A.

I had same-day service. They were friendly and clean. We will always use this company.

-BJ S.

Impressed with service, honesty, and reliability. Not found much these days, but SOS Refrigeration & HVAC LLC provided it all.

-Darlene S.

Highly recommended!!! Professional and very knowledgeable. Will use them for all my future HVAC needs.

-Dawn M.

Because of a post on Ocala Word of Mouth, I called today. They were out within a few hours to fix our problem. Wonderful customer service and great pricing. I have found our new A/C company for any future needs.

-Krista K.

Once again, Sean came to my rescue. Just like last time, being honest, quick, and professional. I don’t think words can describe the work and compassion this guy and his business have for others. THANKS AGAIN, YOU ARE AMAZING!!!!!!

-Louis R.

This is the only company I will ever use!! The owner is awesome! Shows up when he says he will and does very fast, great work at a great price. I am so thankful.

-Darlene S.

Very fast and professional and didn’t try to upsell unneeded repairs.

-Keith D.

Very pleased. On time, very honest, and awesome job. Did a terrific job correcting someone else’s installation mistakes.

-Anne R.

We are always happy to see Patrick. He is quick and friendly. He fixes it all! They always show up when called and they are good. They’ve done air conditioner units for me and, most recently, replaced our broken ice machine.

-Mary C.

Sean was polite and very knowledgeable from the start. I instantly had the feeling I was in good hands with a very fair and competitive price. Sean and his guys handled the problems. For my future air conditioning needs, I know who to call!

-Damion B.

Very professional and on time. My service technician was Tate – very nice gentleman. Tate diagnosed the problem I was having and tested the equipment and fixed the problem. I would highly recommend this company. I now have A/C, and in Florida, it’s a must. Thank you, Tate!!!!

-Patricia G.

SOS Refrigeration & HVAC LLC was very responsive to our call for service and to provide a quote for cleaning and maintenance of existing system as well as a detailed quote for a new unit. Service tech was on time, very professional in his set to protect all surfaces and floors in the area where he was working. He explained exactly what he would be doing and answered any questions in a courteous and knowledgeable manner. Job was completed on time and for amount quoted. We will definitely continue to use SOS Refrigeration & HVAC LLC for all our future HVAC service needs.

-T B.

Woke up on a cold morning the week of Christmas, and our heater was only blowing cold air. Called SOS Refrigeration & HVAC LLC. Even though I was a first-time customer, they came out the same day on short notice and repaired the system.

-David C.

My technician was on time and very courteous. He was professional and completed the maintenance and part replacement I requested. He was even nice to my annoying dogs. Thank you!

-Martha R.

When I reached out for a Trane AC repair company locally, SOS Refrigeration & HVAC LLC popped up. I didn’t hesitate and called and talked to the owner, Sean. They could have a motor and a technician out in half an hour! I said ok, and after three hot days, I was so excited to see them shortly after the call ended. Gary is the technician they sent, and he was wonderfully polite, knowledgeable, and professional. The unit was in the front of the attic, and it was hot in my Florida room. He took the parts outside, and with determination, got it perfect. It was so dirty after twelve years, but he continued with his patience and managed to have that place cool shortly after. I was so pleased. I know when full replacement time comes, Sean and Gary at SOS Refrigeration & HVAC LLC will be my first and hopefully my only call. Thanks again, you guys! At 65, I am not my best self overheated, and I was getting less and less patient. I am so grateful to have someone really listen and communicate clearly. I had tried some other companies and found they did not listen or communicate. I won’t mention any names. We are fortunate when people like Sean and Gary really pays attention and are prompt and considerate! Thank you, SOS Refrigeration & HVAC LLC!

-Melody C.

Sean provided very fast & friendly service! Would definitely recommend this company to anyone!

-Robert R.

I woke up to a warm house – unit running but not cooling. From the time I left a message until the time SOS Refrigeration & HVAC LLC responded and fixed the problem was less than an hour (luckily, they were working close by). Sean explained everything he was doing, and price was reasonable. I was very impressed with the service and Sean. I definitely recommend the company. Thank you!

-Gloria S.

The best in the AC and refrigerant business! Sean and staff at SOS Refrigeration & HVAC LLC have always been my go-to when my commercial equipment goes down. He’s always been quick getting my business up and running without killing my bottom line. It just so happened that my mother’s AC went down last week. I sent the best company that I do business with to my mother’s house, and once again, his staff proved why SOS Refrigeration & HVAC LLC is the way to go. When your mom calls you back to say how they were on time, very courteous, and right on the price says a lot. If you have a problem commercially or residential for your home or a family member, just call SOS Refrigeration & HVAC LLC. Skip the headaches and go for the #1. P.S. Mom rated #1, too.

-BSG Concessions

Sean and his crew from SOS Refrigeration & HVAC LLC did a great job installing our AC. They were prompt, efficient, and went out of their way to make sure we were satisfied with their service. I highly recommend them and will definitely call them again should the need arise.

-D M.

Excellent service, extremely professional, and very knowledgeable. SOS Refrigeration & HVAC LLC responded to my call for help within a couple of hours of the call, and in less than an hour, had my A/C running great. He also took the time to explain the future issues I may have but never tried to upsell or pressure me into getting more than what was needed. I will not hesitate to call them back for all my A/C work in the future. Thanks again, Sean, for a job well done.

-Ted C.

SOS Refrigeration & HVAC LLC came right over and put genuine effort into troubleshooting our problems, fixed what needed fixing, and charged an honest price. Top notch.

-Jeffery G.

SOS Refrigeration & HVAC LLC has done a great job and helped us out twice! We really appreciate his honesty. He saved our unit both times. And both times, we called him late at night, and he still came right over! Thank you sooo much!!!

-Devon W.

Fast to respond. The tech was very knowledgeable, polite, and professional. Reasonably priced. Thank you.

-Mary L.

Fast, friendly, and professional. I would not hesitate to call again or recommend to a friend.

-William S.

SOS Refrigeration & HVAC LLC was recommended to me by a friend. I am more than pleased with the service we received. Sean was very knowledgeable and professional. I would highly recommend SOS Refrigeration & HVAC LLC. They are now our A.C. experts.

-Joey S.

Quality work for a great price. My attic looks amazing! And the work was done so fast. Highly recommend.

-Shay V.

Sean has come to the rescue once again. No matter if it’s the business or home, he always goes above and beyond to help with the issue at hand. He is extremely quick to reply and arranges appointments to help out as soon as he can. He is very knowledgeable, and his customers are his top priority. Thank you for all you do.

-Kelly L.

I recommend this company to all my employers and friends! Great service! Very honest, reliable, and easy to be around! I trust these technicians in my home even when I am not here. Very, very, very professional with competitive prices! I won’t use anyone else!

-Tommie H.

Prompt and courteous service. Very knowledgeable. Highly recommend them for any AC needs you may have.

-Peggy M.

It was 86 degrees in my house when I came home on Friday, but luckily, the weather was cooler in the mornings. I didn’t mind so much, but my dogs were not having it. Sean Freni came out and was professional, courteous, and explained everything to me as he checked out my unit. He went above and beyond as he checked all areas to assure I wouldn’t have future issues. I found his prices to be very reasonable and fair. I would highly recommend to anyone with AC issues! I have AC! Thank you, Sean!

-Debbie L.

Thanks for your time and getting my AC back running. Highly recommend.

-Mark R.

My experience with this company was all around fantastic from start to end. The tech really knows his trade and was courteous and friendly. The owner was very prompt and responsive to all of my questions and concerns about the job. I will definitely be using them again and will continue to recommend and promote them!

-Christina L.

Super excited to have won a Nest pro. Super-fast and friendly service. Thank you!!!!

-Angel S.

Great company to work with! Professional, reliable, honest, & punctual. Repaired my AC unit very quickly for a fair price. Highly recommended!

-Luke P.

A Floridian’s worst nightmare is when your AC breaks down and mine did! Sean got the job done in no time, and my home is icy again. If you are looking for a reliable and honest A/C guy, look no further! Call them now!!!

-Jim R.

Sean is honest, respectful, & does amazing work in a timely manner! Highly recommend him!

-Genny S.

Was the most professional, fastest AC repair and most knowledgeable, courteous service that I’ve ever had done. thank you, SOS Refrigeration & HVAC LLC.

-Kathy M.

Highly recommend!!!! Sean came out immediately after we called and fixed us right up!!! THE BEST!!!

-Alesha K.

Great service from Sean! SOS Refrigeration & HVAC LLC is my go-to A/C company from now on! I would highly recommend SOS Refrigeration & HVAC LLC.

-Savannah J.

Super-fast service. Very knowledgeable in solving our heat problem. Tells the truth and does not gouge in price. Recommended for residential and commercial work.

-Kim G.